Privacy Policy
This policy explains how LeanFoundry (a brand of ARCM LLC) collects, uses, and protects information when you use our website, services, and SMS text messaging programs. We keep it plain and we keep it short.
Information we collect
- Contact details you give us: name, email address, mobile phone number, and business name.
- Messages and content you send us through our website chat, contact forms, email, or text messages.
- Basic technical data from website visits, such as IP address, browser type, and pages viewed, used for security and analytics.
How we use information
- To provide and operate the services you request.
- To send the text messages you have opted in to receive. See our SMS Terms.
- To respond to inquiries and provide customer support.
- To maintain the security and integrity of our systems.
Mobile information and text messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share your mobile phone number or your text-message opt-in data with any third party for their own marketing. Opting in to text messages is always optional and is described in our SMS Consent page.
Cookies and analytics
Our website uses Google Analytics to understand aggregate traffic and improve the site. This sets standard analytics cookies and collects de-identified usage data. We do not use this data to build advertising profiles, and we do not sell it.
How information is stored
Phone numbers and message content tied to an operations agent are stored only on the operator's dedicated, private tenant infrastructure. Information is retained only as long as needed to provide the service or as required by law, and it can be deleted on request.
Sharing
We share information only with service providers that help us operate (for example, cloud hosting and the messaging carrier), and only as needed to deliver the service. We do not sell personal information. We may disclose information if required by law.
Your choices
- You can opt out of text messages at any time by replying STOP.
- You can request access to, correction of, or deletion of your information by contacting us.
Children
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The current version is always posted at this URL with its effective date below.
Contact
LeanFoundry (operated by ARCM LLC)
Fairbanks, Alaska
Email: preston@leanfoundry.tech